REFUND AND RETURNS POLICY

Refund policy only applies to our website orders. Purchases made via one of our markets, will need to be returned back to us at one of our markets. 

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn/ unused no damage, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us via our contact form. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, 

custom products (such as special orders or personalized items or ones that have been used or worn). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your chosen payment method to process and transfer the refund too.

At Boujee Boutique, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies and frequently asked questions to learn more, and reach out today with any questions.